Privacy Policy

1. Introduction

Rivals ("we," "our," or "us") operates the Rivals platform, including our website and mobile applications (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

• Name, email address, and username
• Date of birth (for age verification)
• Government-issued identification (for KYC/identity verification)
• Payment information (processed by third-party payment processors)
• IP address and geolocation data

Usage Information

• Trading activity, game participation, and transaction history
• Device information, browser type, and operating system
• Log data, including access times and pages viewed

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To process transactions and manage your account
• To verify your identity and comply with legal obligations (KYC/AML)
• To enforce age and geographic restrictions
• To communicate with you about your account, updates, and promotions
• To detect and prevent fraud, abuse, and security incidents
• To comply with applicable laws and regulations

4. Sharing of Information

We may share your information with:

• Payment processors (e.g., Stripe, PayPal) to process transactions
• Identity verification providers (e.g., Sumsub) for KYC compliance
• Law enforcement when required by law or to protect our rights
• Service providers who assist in operating the platform

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law, for legitimate business purposes, or to resolve disputes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time
• Request deletion of your account and associated data

To exercise these rights, visit your account settings or contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser preferences.

9. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from a minor, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: [email protected]